Privacy Policy – Batur Jeep Tour Company
Last updated: 21 January 2026
Welcome to Batur Jeep Tour Company (“we”, “us”, or “the company”). We value your privacy and are committed to protecting the personal data you provide when using our services, whether through the website baturjeeptour.my.id or through other communication channels.
By accessing and using our website, you agree to the collection and use of information in accordance with this privacy policy.
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1. Information We Collect
We may collect several types of information:
a. Information You Provide Directly
When you contact us or make a booking, we may ask for:
– Full name
– Email address
– Phone number / WhatsApp number
– Tour booking date and details
– Any other information you submit via contact forms, chat, or email
b. Information Collected Automatically
When you visit our website, our system (or third parties such as analytics providers) may collect:
– IP address
– Browser type and device used
– Pages visited and time of visit
– Other usage data that helps us understand how visitors use the website
c. Cookies and Similar Technologies
Our website may use cookies to:
– Remember your preferences
– Improve user experience
– Analyze website traffic and performance
You can set your browser to refuse cookies, but some parts of the website may not function optimally.
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2. How We Use Your Information
We use the information we collect to:
– Process and confirm your jeep tour booking
– Communicate with you regarding inquiries, information requests, or support
– Manage and improve the quality of our services and website experience
– Send information about services, promotions, or updates (only if you agree / subscribe)
– Comply with applicable legal and administrative obligations
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3. Legal Basis for Processing (If Applicable for International Visitors)
Where required by certain regulations (such as GDPR for visitors from the European Union), we process your data based on:
– Your consent
– Contractual necessity (for example, to process a tour booking)
– Legal obligations
– Legitimate interests in developing and securing our services
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4. Sharing Information with Third Parties
We do not sell or rent your personal data to third parties.
We may share your information only with:
– Service providers involved in tour operations, such as our internal team managing pick-up and trips
– IT or analytics service providers (such as hosting or statistical tools) that help us operate our website
– Authorities, if required by law or necessary to protect our rights, safety, and interests or those of other users
These third parties are required to keep your data confidential and to use it only for the purposes we specify.
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5. Data Security
We strive to protect your personal data with reasonable and appropriate security measures, including:
– Restricting data access only to parties who need it
– Using systems monitored by trusted hosting providers
However, please note that no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we make our best efforts to protect your information.
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6. Data Storage and Retention
We store your personal data for as long as:
– It is needed to provide services (such as handling bookings)
– It is required for administrative and legal purposes
Once it is no longer needed, data will be deleted or anonymized in accordance with our internal policies and applicable legal requirements.
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7. Your Rights Over Your Personal Data
Depending on the laws in your jurisdiction, you may have the right to:
– Access the personal data we hold about you
– Request correction of inaccurate or incomplete data
– Request deletion of certain data (subject to our legal obligations)
– Withdraw consent for specific uses of your data (for example, for promotional purposes)
– Object to certain types of processing
To exercise these rights, please contact us using the contact information below.
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8. Links to Third-Party Websites
Our website may contain links to other websites (such as Instagram, WhatsApp, booking platforms, or partners).
We are not responsible for the content and privacy policies of those third-party sites. We encourage you to read the privacy policies of each site you visit.
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9. Children’s Privacy
Our services are not specifically directed to children under the age of [13/16].
We do not knowingly collect personal data from children. If you are a parent/guardian and become aware that your child has provided data to us, please contact us so we can delete it.
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10. Changes to This Privacy Policy
We may update this privacy policy from time to time.
Any changes will be published on this page with the latest update date. We encourage you to review this privacy policy periodically.
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11. Contact Us
If you have any questions, requests, or wish to exercise your rights regarding your personal data, please contact us at:
Batur Jeep Tour Company
Email: baturadventure.caldera@gmail.com
WhatsApp: +6283130777745
